Frequently Asked Questions
- How do I contact the Board office?
- When I call the Board office, will I be able to speak directly with a Board member?
- I am licensed in another state and wish to get certified in Virginia. Can I apply through reciprocity?
- I am applying for licensure in another state, and they are requesting verification of my Virginia credentials. What do I need to do?
- I need to renew my license, but I haven't received my renewal form. What do I need to do?
- My renewal payment was one day late and I have always paid on time. Can you waive the late fee?
- I did not renew on time because I didn't receive my renewal card. Do I still have to pay a late fee or reinstate my license?
- Does the Board office use the date of receipt or the postmark date to determine whether an application or renewal was received on time?
- My address and/or name has changed. What do I need to do to notify the Board?
1. How do I contact the Board office?
You may reach the Board office by phone at 804-367-8506 (Licensing Section) or 804-367-8514 (Board Office), by FAX at (866) 465-6206, or by e-mail at auctioneers@dpor.virginia.gov. Additionally, if you have information that you would like to mail to the Board, please send it to:
Auctioneers Board
Department of Professional and Occupational Regulation
9960 Mayland Drive, Suite 400
Richmond, VA 23233
2. When I call the Board office, will I be able to speak directly with a Board member?
No. The Board members do not work in the Board office. They come into the Board offices for Board meetings and hearings, but are not here on a daily basis.
Board office staff members can answer your questions and are trained to process all information that comes into the Board office. Please do not contact Board members directly.
3. I am licensed in another state and wish to get certified in Virginia. Can I apply through reciprocity?
Yes. Regulation 18 VAC 25-21-40 outlines the conditions under which an individual currently licensed in another jurisdiction may obtain a Virginia license. Refer also to the list of States with Approved Reciprocal Agreements (PDF).
4. I am applying for licensure in another state, and they are requesting verification of my Virginia credentials. What do I need to do?
Complete the Certification Request Form and mail it with a check for $35.00 made payable to the Treasurer of Virginia. Please specify whether the certification should be sent to you or directly to the other state board.
5. I need to renew my license, but I haven't received my renewal form. What do I need to do?
Send in the renewal fee, make checks payable to the Treasurer of Virginia, and include your certificate number on your check. Please complete a Name/Address Change Form if you have moved or changed your name. Mail this information to:
Auctioneers Board
Department of Professional and Occupational Regulation
9960 Mayland Drive, Suite 400
Richmond, VA 23233
6. My renewal payment was one day late and I have always paid on time. Can you waive the late fee?
No. The Board's regulations allow a 30-day grace period in which a license may be renewed without penalty (therefore, your payment is actually 31 days late). Staff cannot waive the fee. Board regulations state that if the requirements for renewal, including receipt of the fee by the board, are not complete within 30 days of the expiration date, a reinstatement fee is required.
7. I did not renew on time because I didn't receive my renewal card. Do I still have to pay a late fee or reinstate my license?
Yes. Board regulations state that failure to receive the renewal notice does not relieve the certificate holder of the obligation to renew.
8. Does the Board office use the date of receipt or the postmark date to determine whether an application or renewal was received on time?
The date the application or renewal was received in the agency determines whether it is on time, not the postmark date. If the renewal fee is received after the due date, you will be required to pay the reinstatement fee.
9. My address and/or name has changed. What do I need to do to notify the Board?
Complete, print, sign, and submit a Name/Address Change Form to the Board office. All address changes must be received by the Board in writing. When providing a post office box as the mailing address, it must be accompanied by the physical address.