Frequently Asked Questions
- What is a Common Interest Community?
- How do I contact the Board office?
- When I call the Board office, will I be able to speak directly with a Board member?
- I am licensed in Virginia, and applying for licensure in another state.The other state is requesting verification of my Virginia license. What do I need to do?
- How do I go about filing a complaint against my association?
- I need to renew my license/certificate, but I haven't received my renewal form. What do I need to do?
- My renewal payment for my firm's CIC Manager license was one day late. Can you waive the late fee?
- I did not renew on time because I didn't receive my renewal card. Do I still have to pay a late fee or reinstate my license?
- Does the Board office use the date of receipt or the postmark date to determine whether an application or renewal was received on time?
- My address and/or name has changed. What do I need to do to notify the Board?
What is a Common Interest Community?
Common Interest Communities (CICs) are designed for community living by a developer (also known as a "declarant"). The community is created by a specific set of legal documents, generally drawn up by the developer and subject to change by the membership (owners). When the developer relinquishes control of the community, the community's affairs are then governed by the Association of owners through an elected board.
The Association board is authorized by law to enforce rules and restrictions, and to collect mandatory assessments to pay for maintenance and improvements to common elements (such as a pool, clubhouse, or just a road or signage). The obligation for owners to pay for insurance, maintenance assessments, and upkeep of shared property other than their own units/lots is the essential characteristic of a Common Interest Community. The relationship between owners and the Association is a financial and legal one.
Neighborhood or civic associations with voluntary dues are not Common Interest Communities under Virginia law.
How do I contact the Board office?
You may reach the Board office by phone at 804-367-8510 (Licensing Section) or 804-367-0362 (Board Office), by FAX at 1-866-490-2723, or by e-mail at CIC@dpor.virginia.gov. Additionally, if you have information that you would like to mail to the Board, please send it to:
Common Interest Community Board
Department of Professional and Occupational Regulation
9960 Mayland Drive, Suite 400
Richmond, VA 23233
When I call the Board office, will I be able to speak directly with a Board member?
No. The Board members do not work in the Board office. They come into the Board offices for Board meetings and hearings, but are not here on a daily basis.
Board office staff members can answer your questions and are trained to process all information that comes into the Board office. Please do not contact Board members directly.
I am licensed in Virginia, and applying for licensure in another state.The other state is requesting verification of my Virginia license. What do I need to do?
Please complete the Certification Request Form and send it with a check for $35.00, made payable to the Treasurer of Virginia. Specify where you would like the certification to be mailed.
How do I go about filing a complaint against my association?
The Office of the Common Interest Community Ombudsman is a resource.The Ombudsman's responsibilities include offering assistance and information to association members regarding the rights and processes available to them through their associations. More information is available on the Common Interest Community Ombudsman web page.
I need to renew my license/certificate, but I haven't received my renewal form. What do I need to do?
No earlier than 60 days prior to your license/certificate expiration, send in the renewal fee, make checks payable to the Treasurer of Virginia, and include your license/certificate number on your check. Mail this information to:
Common Interest Community Board
Department of Professional & Occupational Regulation
9960 Mayland Drive, Suite 400
Richmond, VA 23233
You CANNOT continue to practice in Virginia after your license has expired.
My renewal payment for my firm's CIC Manager license was one day late. Can you waive the late fee?
No. Board regulations allow a 30-day grace period in which a license may be renewed without penalty (therefore, your payment is actually 31 days late). Staff cannot waive the fee.
I did not renew on time because I didn't receive my renewal card. Do I still have to pay a late fee or reinstate my license?
Yes. Board regulations state that failure to receive the renewal notice does not relieve the licensee of the obligation to renew.
Does the Board office use the date of receipt or the postmark date to determine whether an application or renewal was received on time?
The date the application or renewal was received in the agency determines whether it is on time, not the postmark date. If the renewal fee is received after the due date, you will be required to pay the reinstatement fee. If the reinstatement fee is received after the due date, you will be required to reapply for licensure, meeting all current requirements.
My address and/or name has changed. What do I need to do to notify the Board?
Complete, print, sign, and submit a Name/Address Change Form to the Board office. All address changes must be received by the Board in writing. When providing a post office box as the mailing address, it must be accompanied by the physical address.