The Board for Waterworks and Wastewater Works Operators and Onsite Sewage System Professionals (WWWOOSSP Board) licenses individuals who operate water and wastewater treatment facilities, as well as onsite soil evaluators, onsite sewage system installers, and onsite sewage system operators. The 11-member board is composed of licensed practitioners, the director of the Virginia Department of Health's Office of Water Programs, the executive director of the State Water Control Board, and one citizen.
IMPORTANT NOTICE | Upcoming Exam Changes
Onsite Sewage System Professionals | PROVISIONAL Waterworks/Wastewater Works Operators | Waterworks/Wastewater Works Operators | Education-Related Forms
Applicants must read and understand the WWWOOSSP Board Regulations (PDF). Application fees are not refundable.
Sign up for email notification of regulatory action and meetings by registering here.
The Virginia Regulatory Town Hall provides access to the board's meeting schedule, agendas, and past meeting minutes.
Visit the Town Hall: http://www.townhall.virginia.gov/L/viewboard.cfm?boardid=17&display=meetings
Examinations | Education | Continuing Professional Education (CPE)
Applicants must submit forms directly to the Board at DPOR. Applications submitted to the exam vendor will be returned to the applicant and require re-submission to the Board for processing.
First-time applicants for licensure as Waterworks and Wastewater Works Operators may apply some training to the experience requirements necessary to qualify. The list of specialized training programs/courses provides information about the specific amount of training credits (TCs) that may be used to substitute for up to half of the required experience for Class 1, Class 2, and Class 3 Waterworks or Wastewater Works Operator licenses.
Existing licensees (waterworks operators, wastewater works operators, and onsite sewage system professionals) are required to complete continuing education courses as a condition of license renewal. Board regulations outline the number of hours required depending on the type of license.
For DPOR news, visit the Press Releases page.
You may reach us by phone at (804) 367-8595 (Licensing Section) or (804) 367-2648 (Board Office), by FAX at (866) 350-5354, or by e-mail at WaterWasteOper@dpor.virginia.gov. Additionally, if you have information that you would like to mail to the Board, please send it to:Board for Waterworks and Wastewater Works Operators and Onsite Sewage System ProfessionalsDepartment of Professional and Occupational Regulation9960 Mayland Drive, Suite 400Richmond, VA 23233
The Board members do not work in the Board office. They come into the Board offices for Board meetings and hearings, but are not here on a daily basis. Board office staff members can answer your questions and are trained to process all information that comes into the Board office. Please do not contact Board members directly.
Guidance documents, including Board Interpretations and Policies, are available at the Virginia Regulatory Town Hall: http://www.townhall.virginia.gov/L/GDocs.cfm?boardid=17.
The apprenticeship program, conducted through the Department of Labor and Industry, provides an opportunity for high school students age 16 or older to become eligible for the Class IV waterworks and wastewater works operator exams. You must contact the Department of Labor and Industry directly to receive information regarding becoming an apprentice.
Send in the renewal fee, make checks payable to the Treasurer of Virginia, and include your license number on your check. If you have had a change of address, include a letter with your new address. Mail this information to:Board for Waterworks and Wastewater Works Operators and Onsite Sewage System ProfessionalsDepartment of Professional & Occupational Regulation9960 Mayland Drive, Suite 400Richmond, VA 23233
You CANNOT continue to practice a regulated profession in Virginia after your license has expired.
No. The Board's regulations allow a 30-day grace period in which a license may be renewed without penalty (therefore, your payment is actually 31 days late). Staff cannot waive the fee.
Yes. Board regulations state that failure to receive the renewal notice does not relieve the licensee of the obligation to renew.
The date the application or renewal was received in the agency determines whether it is on time, not the postmark date. If the renewal fee is received after the due date, you will be required to pay the reinstatement fee. If the reinstatement fee is received after the due date, you will be required to apply as a new applicant, meeting all current requirements.
Many Boards allow you to update your ADDRESS using Online Services, so login to your personal profile to see if this is an option for your license type. The alternative is to complete, print, sign, and submit an Address Change Form to the Board office by mail. Unless updated online, all Address Change Forms must be received by the Board in writing. When providing a post office box as the mailing address, it must be accompanied by the physical address.
To report a NAME CHANGE: complete, print, sign, and submit a Name Change Form to the Board office. All name changes must be received by the Board in writing. Individual name change requests must be accompanied by a copy of a marriage certificate, divorce decree, court order, or other official documentation that verifies the name change.
Kristin Marie Clay
Board members are appointed by the Governor. To learn more about the gubernatorial appointment process, visit the Secretary of the Commonwealth's website.
DPOR stands ready to assist veterans and active-duty military personnel as they maintain or transition to civilian careers requiring professional credentials.
Active-duty military personnel and their spouses having served outside the U.S., as well as certain diplomatic service members and veterans, may be eligible to receive up to a five-year extension for meeting license renewal requirements (pursuant to Section 54.1-117 of the Code of Virginia).
Spouses of active-duty military personnel assigned to a duty station in Virginia are eligible for expedited processing using the Military Spouse Expedited License Application (PDF). A temporary, non-renewable six-month license for certain military spouses licensed in another state who need more time to meet Virginia-specific requirements may also be an option. [Section 54.1-119]
For honorably discharged veterans, “substantially equivalent” military training, education, or experience may be credited toward certain license requirements (pursuant to Section 54.1-118).In addition, the Virginia Department of Veterans Affairs may reimburse veterans for the cost of license or certification exams. See the VA Pamphlet 22-02-1 for more information.
ALL license types
please contact us in writing or via telephone and we will work with you to make the information available.