• Major Changes to WWWOOSSP Board Application, Exam Process 

    New streamlined procedures now in place 

    Exam candidates apply first to Board, instead of exam vendor

    Who | When | What & How | Step-by-Step GuideExam Registration, Fees & Test Results | Print-Friendly Fact Sheet (PDF) 


    Effective January 2, 2014, significant streamlining will affect the application and examination process for individuals seeking licensure by the Board for Waterworks and Wastewater Works Operators and Onsite Sewage System Professionals (WWWOOSSP Board) at the Department of Professional and Occupational Regulation (DPOR).

    All applicants for WWWOOSSP Board-related exams now must submit forms directly to the Board at DPOR. Applications submitted to PSI will be returned to the applicant and require re-submission to the Board—adding unnecessary delay to process.

    Updated forms are available under the Forms & Applications tab in advance of the January 2, 2014, new process start date.


    WHO:

    • Waterworks Operator applicants and exam candidates (all classes and provisional) 
    • Wastewater Works Operator applicants and exam candidates (all classes and provisional) 
    • Onsite Soil Evaluator applicants and exam candidates (conventional and alternative) 
    • Onsite Sewage System Installer applicants and exam candidates (conventional and alternative) 
    • Onsite Sewage System Operator applicants and exam candidates (conventional and alternative) 

     

    WHEN:

    January 2, 2014, effective date

    All applicants for WWWOOSSP Board-related exams now must submit forms directly to the Board at DPOR. Applications submitted to PSI will be returned to the applicant and require re-submission to the Board.

    WHAT & HOW:

    Old Process: 

    Applicant submits Exam and License Application to PSI, the Board’s exam vendor, with the exam fee. PSI schedules the licensing exam for qualified applicants. Only after passing the exam does the applicant submit the application fee to the Board, which completes the application process and results in issuance of the license.

    New Process: 

    Now, applicants submit Exam and License Application (with application fee) directly to the Board. Board staff reviews application to confirm the applicant is qualified to take the exam, in accordance with Board regulations. Once qualifications are verified, Board staff sends Examination Eligibility Letter to both the applicant and the exam vendor. Only then does applicant contact PSI, for purposes of scheduling the exam and paying exam fee. After passing the exam, PSI transmits scores to DPOR and Board staff issues the license. No additional paperwork or fee is typically required of the applicant to obtain licensure. 

    Step-by-Step Guide to New Process

    As of January 2, 2014:
    1. Applicant submits completed Exam and License Application—with $100 application fee and supplemental information—directly to WWWOOSSP Board at DPOR.
    2. Once WWWOOSSP Board staff verifies compliance with Board regulations, applicant receives Examination Eligibility Letter by mail from DPOR, with instructions for scheduling the exam. The exam vendor (PSI) also automatically receives notification of applicant’s eligibility status.
    3. Upon receipt of official exam eligibility notice from DPOR (but not before), applicant is solely responsible for contacting exam vendor (PSI) to schedule an appointment to take the exam.
    4. Applicant submits exam fee directly to PSI and takes exam. PSI transmits scores automatically to the Board at DPOR.
    5. Applicants who successfully pass the exam receive their license in the mail from DPOR, with no additional action typically required on the part of the applicant.
      Applicants who fail to pass the exam may choose to re-take the exam by re-scheduling with PSI and submitting a new exam fee to PSI. 
        

    Exam Registration, Fees & Test Results

    PSI will not schedule an applicant for the examination until it receives the official Examination Eligibility Letter from the Board verifying the applicant’s eligibility. Applicants also receive a copy of the notification letter from the Board, in order to be aware of their eligibility status.

    As always, the applicant must submit the exam fee directly to PSI when scheduling their exam. After a candidate passes the exam, PSI transmits scores to DPOR and Board staff issues the license to the applicant (at the address of record provided on the initial license application).

    Other Questions?

    Applicants should contact WWWOOSSP Board staff at DPOR with any questions about their applications or the application process by e-mail or phone at 804-367-8595.

    Questions about exam scheduling—only from applicants already pre-approved by the Board as eligible—may be directed to the Board’s exam vendor: PSI.


    Print-friendly FACT SHEET (PDF)