• DPOR Online License Services

    How can we help you? 

    For Board-Specific Issues:

    Contact the Board for your particular license type if you:

    • Have questions about requirements for obtaining, renewing, or reinstating a license (e.g., eligibility, fees, etc.)
    • Have other administrative inquiries such as continuing education requirements
    • Received a message to contact the Board when trying to register for online services
    • Received a message stating your logon is unsuccessful, but you believe the information you are entering is correct
    • Have an issue with the Tax ID/SSN/DMV number on file with the Board

    Please be ready with your name and file/license number(s), so we can provide the most efficient customer service.

    For Technical Issues:

    If the Online Renewal & Services site (after you select the "Start" button) is not responding or you received an error, there may be a temporary technical issue. Try again in a few minutes or send us an email at onlinehelp@dpor.virginia.gov for assistance. 

    Provide the following information* so that we may better assist you:

    1. The 10-Digit License Number 
    2. The Name as it appears on the license
    3. The Type of License - what professional type do you hold?  (i.e. Real Estate Salesperson, Contractor, Nail Tech, Architect, etc. ...)

      If you do not have the information listed above, please use our "License Lookup" (located on the left side-bar) to find the information needed to complete this request.


    For All Other DPOR Issues:

    The main DPOR website offers a wealth of general information about the agency, including License Lookup, a searchable database of license records and disciplinary history. 

    Contact information including telephone and fax numbers, regular and e-mail addresses, as well as driving directions is also available.