Digital DPOR Licenses and Certificates

Merit Application Updates: April 2024

A planned software update to the optional Merit app used by DPOR regulants to access their digital licenses and certificates was completed between March 31 and April 1, 2024. 

In April, DPOR regulants received prompts from Merit to reset their passwords and install new versions of the Merit mobile app. This is a legitimate email; however, you may disregard the email from Merit as it is not a requirement and entirely optional. You do not have to create an account with them if you do not wish to utilize their services.

Please see this example message, which shows the prompt from Merit. Each regulant should have received such a message. As always, be sure to verify the authenticity of any communications that request user information.  

Because of the nature of the information requested in the email from Merit, many DPOR professionals reached out to confirm its authenticity. Thank you to the members of our professional community who raised concerns about the legitimacy of the message. 

Should you have any questions or concerns about the process, or if you have any trouble making the change to your Merit password, please reach out to Merit directly at help@merits.com.

Enrolling in Merit to Receive Your Digital License 

DPOR has partnered with online credentialing service Merit to issue licenses and certificates in digital format. 

Digital credentials work the same way as your traditional paper license but offer fast verification and 24/7 accessibility.

Accepting your digital license from Merit is optional. You will still receive regular mail from DPOR as usual, including your paper license upon renewal.

Learn more at merits.com/dpor.
If you have questions about your digital license, email help@merits.com or call 1-833-463-7487.

Interested? Get started by sharing your up-to-date email address with us.*

Choosing a form type:

INTERACTIVE

Choosing an Interactive Application allows you to enter information directly onto fillable forms, save to a personal computer for your records, and submit the completed forms electronically (by e-mail or FAX). 

• Fillable PDFs do not open correctly in some Internet browsers. If you need help with a "Please wait . . ." message, go here. 

STATIC

Choosing Static Applications only allows users to print the PDF and complete the form by hand. The advantage is that you can access them on a variety of electronic devices with minimal difficulty.

*Updating your email address will not change your existing User ID (log-in) when using DPOR Online Services.