DPOR Online License Services - Help

DPOR Online License Services - Help

How can we help you? 

For Board-Specific Issues:

Contact the Board for your particular license type if you:

  • Have questions about requirements for obtaining, renewing, or reinstating a license (e.g., eligibility, fees, etc.)
  • Have other administrative inquiries such as continuing education requirements
  • Received a message to contact the Board when trying to register for online services
  • Received a message stating your logon is unsuccessful, but you believe the information you are entering is correct
  • Have an issue with the Tax ID/SSN/DMV number on file with the Board

Please be ready with your name and file/license number(s), so we can provide the most efficient customer service.

For Technical Issues:

If the Online Renewal & Services site (after you select the "Start" button) is not responding or you received an error, there may be a temporary technical issue. Try again in a few minutes or send us an email at onlinehelp@dpor.virginia.gov for assistance. 

Provide the following information* so that we may better assist you:

  1. The 10-Digit License Number 
  2. The Name as it appears on the license
  3. The Type of License - what professional type do you hold?  (i.e. Real Estate Salesperson, Contractor, Nail Tech, Architect, etc. ...)

* If you do not have the information listed above, please use our "License Lookup" (located on the left side-bar) to find the information needed to complete this request.

For All Other DPOR Issues:

The main DPOR website offers a wealth of general information about the agency, including License Lookup, a searchable database of license records and disciplinary history. 

Contact information including telephone and fax numbers, regular and e-mail addresses, as well as driving directions is also available.