Contact Information
(866) 350-5354
The Board for Waterworks and Wastewater Works Operators and Onsite Sewage System Professionals (WWWOOSSP Board) licenses individuals who operate water and wastewater treatment facilities, as well as onsite soil evaluators, onsite sewage system installers, and onsite sewage system operators. The 11-member board is composed of licensed practitioners, the director of the Virginia Department of Health's Office of Water Programs, the executive director of the State Water Control Board, and one citizen.
Important Exam Notices
PSI test centers in Virginia:
https://www.psionline.com/important-notice-update-concerning-covid-19-coronavirus
Additional Notices
Applicants must read and understand the Waterworks/Wastewater Works Operators Regulations and Onsite Sewage System Professionals Regulations. Application fees are not refundable.
- Go to: Most Requested Forms address change, criminal conviction reporting, certification request, etc.)
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Onsite Sewage System Professionals
Installers
Conventional Onsite Sewage System Installer - License Application | Interactive | Static |
Alternative Onsite Sewage System Installer - License Application | Interactive | Static |
Universal License Recognition | Interactive | Static |
Experience Verification Form (for Onsite Sewage System license applicants only) (v11/15/2021) | Interactive | Static |
Operators
Conventional Operator Exam Waiver | License Application and Experience Verification Form | Interactive | Static |
Conventional Onsite Sewage System Operator - License Application | Interactive | Static |
Universal License Recognition | Interactive | Static |
Alternative Onsite Sewage System Operator - License Application
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Interactive | Static |
Experience Verification Form (for Onsite Sewage System license applicants only) (v11/15/2021) | Interactive | Static |
Evaluators
Conventional Onsite Soil Evaluator - License Application | Interactive | Static |
Alternative Onsite Soil Evaluator - License Application | Interactive | Static |
Universal License Recognition | Interactive | Static |
Experience Verification Form (v11/15/2021) | Interactive | Static |
NOTE FOR WATERWORKS AND WASTEWATER WORKS APPLICANTS:
Make sure you are applying for the class of license for Virginia, not the classes established by ABC. Once you are approved, you will register on the AMP site for Virginia and take the class of license exam for Virginia. The AMP website for Virginia candidates includes a candidate handbook with links that will take you to ABC’s Need-to-Know criteria based on Virginia’s license classes. The classes established by ABC are not applicable to Virginia licenses.
Provisional Waterworks and Wastewater Works Operators
Provisional Waterworks Operator License Application | Interactive | Static |
Provisional Wastewater Works Operator License Application | Interactive | Static |
Description and Experience Verification Form | Interactive | Static |
Change in License Classification - Provisional License Holders only | Interactive | Static |
Waterworks and Wastewater Works Operators
Waterworks Operator License Application | Interactive | Static |
Wastewater Works Operator License Application | Interactive | Static |
Waterworks Operator - Universal License Recognition | Interactive | Static |
Wastewater Works Operator - Universal License Recognition | Interactive | Static |
Change in License Classification - Provisional License Holders only | Interactive | Static |
Virginia Experience Verification Form | Interactive | Static |
Out-of-State Facility Description & Experience Verification Form | Interactive | Static |
Education-Related Forms
Continuing Professional Education (CPE) Certificate of Completion | Interactive | Static |
Education and Training Substitution Form | Interactive | Static |
Application for Training Course Approval | Interactive | Static |
Sign up for email notification of regulatory action and meetings by registering here.
Statutes
- Chapter 23 of Title 54.1 of the Code of Virginia
Regulations
Recent Regulatory Changes | Effective December 8, 2021:
Requirements for licensure were revised to exclude marijuana-related misdemeanor convictions from convictions that must be disclosed on a license application. Standards of conduct and practice were revised to exclude marijuana-related drug distribution misdemeanor convictions from convictions that a regulant must report to the Board.
Recent Regulatory Changes | Effective December 8, 2021:
Requirements for licensure were revised to exclude marijuana-related misdemeanor convictions from convictions that must be disclosed on a license application. Standards of conduct and practice were revised to exclude marijuana-related drug distribution misdemeanor convictions from convictions that a regulant must report to the Board.
- Pending regulatory action (proposed changes, public hearings, etc.)
- Guidance Documents on Virginia Regulatory Town Hall
Sign up for email notification of regulatory action and meetings by registering here.
The Virginia Regulatory Town Hall provides access to the board's meeting schedule, agendas, and past meeting minutes.
Visit the Town Hall: https://townhall.virginia.gov/L/Meetings.cfm?BoardID=17
Applicants must submit forms directly to the Board at DPOR. Applications submitted to the exam vendor will be returned to the applicant and require re-submission to the Board for processing.
- Important Notice Concerning Coronavirus (COVID-19) - Updates: https://www.psionline.com/important-notice-update-concerning-covid-19-coronavirus
Waterworks and Wastewater Works Operators | Onsite Soil Systems Professionals | |||||||||||||||||||||||||||||||||
Exam Administrator | PSI Exams (833) 256-1420 |
PSI Exams (855) 340-3910 |
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Frequency and Dates of Exam | Daily | Daily | ||||||||||||||||||||||||||||||||
Deadline for Application | No application deadline. Applications are reviewed by WWWOOSSP Board staff on a continuous basis. | No application deadline. Applications are reviewed by WWWOOSSP Board staff on a continuous basis. | ||||||||||||||||||||||||||||||||
Exam Fees |
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Exam Locations |
Alexandria, VA |
Charlottesville, VA |
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Exam FAQs Candidate Information Bulletin (CIB) |
Candidate Information Bulletins:
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Candidate Information Bulletin:
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Questions About Exam Scheduling or Registration? | Only applicants already approved by the Board should contact AMP with exam questions at (833) 256-1420. (AMP will not schedule an applicant for the exam until it receives Board verification of the applicant’s eligibility.) | Only applicants already approved by the Board should contact PSI with exam questions at (855) 340-3910. (PSI will not schedule an applicant for the exam until it receives Board verification of the applicant's eligibility.) | ||||||||||||||||||||||||||||||||
Other Questions? | To check on application status, contact the Board's Licensing Section at (804) 367-8595 or waterwasteoper@dpor.virginia.gov. | To check on application status, contact the Board's Licensing Section at (804) 367-8595 or waterwasteoper@dpor.virginia.gov |
Education
Training Credits
First-time applicants for licensure as Waterworks and Wastewater Works Operators may apply some training to the experience requirements necessary to qualify. The list of specialized training programs/courses provides information about the specific amount of training credits (TCs) that may be used to substitute for up to half of the required experience for Class 1, Class 2, and Class 3 Waterworks or Wastewater Works Operator licenses.
Continuing Professional Education (CPE)
Existing licensees (waterworks operators, wastewater works operators, and onsite sewage system professionals) are required to complete continuing education courses as a condition of license renewal. Board regulations outline the number of hours required depending on the type of license.
Sign up for email notification of regulatory action and meetings by registering here.
- NEWS RELEASE | WWWOOSSP License Revocations | Oct. 28, 2021
- Information about VDH Stakeholder Facilitation (SHIFT): Overview, meetings, and documents related to transition and private-sector participation in onsite sewage program administration and oversight.
For DPOR news, visit the News Releases page.
How do I contact the Board office? Will I be able to speak directly to a Board member?
You may reach us by phone at (804) 367-8595 (Licensing Section) or (804) 367-2648 (Board Office), by FAX at (866) 350-5354, or by e-mail at WaterWasteOper@dpor.virginia.gov. Additionally, if you have information that you would like to mail to the Board, please send it to:
Board for Waterworks and Wastewater Works Operators and Onsite Sewage System Professionals
Department of Professional and Occupational Regulation
9960 Mayland Drive, Suite 400
Richmond, VA 23233
The Board members do not work in the Board office. They come into the Board offices for Board meetings and hearings, but are not here on a daily basis. Board office staff members can answer your questions and are trained to process all information that comes into the Board office. Please do not contact Board members directly.
Where can I find information about how the board interprets a specific regulation?
Guidance documents, including Board Interpretations and Policies, are available at the Virginia Regulatory Town Hall: http://www.townhall.virginia.gov/L/GDocs.cfm?boardid=17.
How do I become a waterworks/wastewater works operator apprentice?
The apprenticeship program is conducted through Virginia Works - Virginia's Workforce Development Agency. Registered apprenticeships provide opportunities for high school students age 16 or older. You must contact Virginia Works directly to receive information regarding becoming an apprentice.
I need to renew my license, but I haven't received my renewal form. What do I need to do?
Send in the renewal fee, make checks payable to the Treasurer of Virginia, and include your license number on your check. If you have had a change of address, include a letter with your new address. Mail this information to:
Board for Waterworks and Wastewater Works Operators and Onsite Sewage System Professionals
Department of Professional & Occupational Regulation
9960 Mayland Drive, Suite 400
Richmond, VA 23233
You CANNOT continue to practice a regulated profession in Virginia after your license has expired.
My renewal payment was one day late and I have always paid on time. Can you waive the late fee?
No. The Board's regulations allow a 30-day grace period in which a license may be renewed without penalty (therefore, your payment is actually 31 days late). Staff cannot waive the fee.
I did not renew on time because I didn't receive my renewal card. Do I still have to pay a late fee or reinstate my license?
Yes. Board regulations state that failure to receive the renewal notice does not relieve the licensee of the obligation to renew.
Does the Board office use the date of receipt or the postmark date to determine whether an application or renewal was received on time?
The date the application or renewal was received in the agency determines whether it is on time, not the postmark date. If the renewal fee is received after the due date, you will be required to pay the reinstatement fee. If the reinstatement fee is received after the due date, you will be required to apply as a new applicant, meeting all current requirements.
My address and/or name has changed. What do I need to do to notify the Board?
Many Boards allow you to update your ADDRESS using Online Services, so login to your personal profile to see if this is an option for your license type. The alternative is to complete, print, sign, and submit an Address Change Form to the Board office by mail. Unless updated online, all Address Change Forms must be received by the Board in writing. When providing a post office box as the mailing address, it must be accompanied by the physical address.
To report a NAME CHANGE: complete, print, sign, and submit a Name Change Form to the Board office. All name changes must be received by the Board in writing. Individual name change requests must be accompanied by a copy of a marriage certificate, divorce decree, court order, or other official documentation that verifies the name change.
Board for Waterworks and Wastewater Works Operators and Onsite Sewage System Professionals
Executive Director
Marjorie King
Deputy Executive Director
Vacant
Board Administrators
Cameron Parris
Lisa Robinson
Member Roster
Board Member Roster
- Vacant
- Licensed Alternative Onsite Sewage System Operator
Dwayne Roadcap
- Indefinite Term
- Dept. of Health Designee
Brandon Monnett
- First term ends June 30, 2028
- Wastewater Works Owner
Erica Duncan | Board Vice-Chair
- Second term ends June 30, 2027
- Wastewater Operator
John Ewing
- Second term ends June 30, 2025
- Licensed Alternative Onsite Sewage System Installer
Caleb Taylor
- Second term ends June 30, 2027
- Waterworks Owner
Alvin Christian
- First term ends June 30, 2027
- Citizen Member
Pamela M. Pruett | Board Chair
- Term ends June 30, 2026
- Licensed Onsite Soil Evaluator
Josh Kirtley
- First term ends June 30, 2027
- Local or Regional VDH Representative
D. Wayne Staples
- Indefinite Term
- Dept. of Environmental Quality Designee
Thomas Wayne Fore
- Second term ends June 30, 2025
- Waterworks Operator
Board members are appointed by the Governor. To learn more about the gubernatorial appointment process, visit the Secretary of the Commonwealth's website.
DPOR stands ready to assist veterans and active-duty military personnel as they maintain or transition to civilian careers requiring professional credentials.
Active-duty military personnel and their spouses having served outside the U.S., as well as certain diplomatic service members and veterans, may be eligible to receive up to a five-year extension for meeting license renewal requirements (pursuant to Section 54.1-117 of the Code of Virginia).
Spouses of active-duty military personnel assigned to a duty station in Virginia are eligible for expedited processing using the Military Spouse Expedited License Application (Interactive | Static). A temporary, non-renewable 12-month license for certain military spouses licensed in another state who need more time to meet Virginia-specific requirements is also an option if necessary. [Section 54.1-119]
- Military spouses also can get help covering the costs of transferring their professional licenses or certifications when they experience a permanent-change-of-station move with their service member spouse
For honorably discharged veterans, “substantially equivalent” military training, education, or experience may be credited toward certain license requirements (pursuant to Section 54.1-118). The Virginia Department of Veteran Services does not reimburse for exam costs. However, Veterans can be reimbursed by the U.S. Department of Veterans Affairs. The link for the information is here: https://www.va.gov/education/about-gi-bill-benefits/how-to-use-benefits/test-fees.
(Please check back periodically as we modify transactions in the future.)
Address change
ALL license types
Renew a license
ALL license types
- Except interim licenses
Reinstate an expired license
ALL license types
- Except interim licenses