File a Complaint

The Compliance and Investigations Division reviews consumer reports against licensees to determine whether DPOR is authorized to process the complaint. DPOR only processes complaints against individuals or businesses that are subject to the laws or regulations of its regulatory boards.

Office of the Common Interest Community Ombudsman

The primary responsibilities of the Office of the Common Interest Community Ombudsman are to:

1.  Assist members in understanding rights and the processes available to them according to the laws and regulations governing common interest communities and respond to general inquiries;

2.  Make available, either separately or through an existing website, information as may be deemed appropriate;

3.  Receive Notices of Final Adverse Decisions;

Accessible Housing - Design & Construction for Multi-Family Housing

In 1988, Congress added design and construction requirements to the Fair Housing Law, requiring "new multi-family housing" be designed and constructed with certain accessible features. "New" means anything built after March 13, 1991. "Multi-family housing" means any project with four or more units and includes condominiums, apartments and single-story townhouses.

Design and Construction Requirements

The seven design and construction requirements are:

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