Office of the Common Interest Community Ombudsman Determinations

Overview 


The Office of the Common Interest Community Ombudsman reviews Notices of Final Adverse Decision resulting from the submission of a Complaint through an Association’s Complaint Procedure. The sole purpose of this review is to determine if the Final Adverse Decision received by the Complainant, from the Association, may be in conflict with laws or regulations governing common interest communities or interpretations thereof by the board.

File a Complaint

The Compliance and Investigations Division reviews consumer reports against licensees to determine whether DPOR is authorized to process the complaint. DPOR only processes complaints against individuals or businesses that are subject to the laws or regulations of its regulatory boards.

Office of the Common Interest Community Ombudsman

The primary responsibilities of the Office of the Common Interest Community Ombudsman are to:

1.  Assist members in understanding rights and the processes available to them according to the laws and regulations governing common interest communities and respond to general inquiries;

2.  Make available, either separately or through an existing website, information as may be deemed appropriate;

3.  Receive Notices of Final Adverse Decisions;