Office of the Common Interest Community Ombudsman Determinations

Overview 

The Office of the Common Interest Community Ombudsman reviews Notices of Final Adverse Decision resulting from the submission of a Complaint through an Association’s Complaint Procedure. The sole purpose of this review is to determine if the Final Adverse Decision received by the Complainant, from the Association, may be in conflict with laws or regulations governing common interest communities or interpretations thereof by the board.

File a Complaint

Important Notice Regarding Submitted Materials: Do not submit physical external storage devices (including USB drives, flash drives, or similar media) with your complaint. Any such devices received will be destroyed without review in accordance with agency security protocols. If the total size of your email submission, including all attachments, exceeds 20 MB, do not attempt to send the files via email.

Office of the Common Interest Community Ombudsman

The primary responsibilities of the Office of the Common Interest Community Ombudsman are to:

1.  Assist members in understanding rights and the processes available to them according to the laws and regulations governing common interest communities and respond to general inquiries;

2.  Make available, either separately or through an existing website, information as may be deemed appropriate;

3.  Receive Notices of Final Adverse Decisions;

Accessible Housing - Design & Construction for Multi-Family Housing

In 1988, Congress added design and construction requirements to the Fair Housing Law, requiring "new multi-family housing" be designed and constructed with certain accessible features. "New" means anything built after March 13, 1991. "Multi-family housing" means any project with four or more units and includes condominiums, apartments and single-story townhouses.

Design and Construction Requirements

The seven design and construction requirements are:

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